Thai Twenty Twenty, Hotels Reservation
Hotel reviews
Hotel Centara Karon Resort
In Phuket. Starts from US$160.08. 20 reviews.
Date of visit May 18, 2012.
Detail This was our fourth stay at the Centara Karon Beach Resort and it seemed to lack the atmosphere of previous visits. May staff have left or been replaced and many of the new lacked customer relations and interest. Breakfast is buffet and quite adequate however self service for coffee etc and no muesli detracted. The breakfast reception was poor and you often had to wait fairly long while they tried to find a table although it was clear several were vacant. Queuing for eggs very slow. Happy hours at the pool have changed to 5pm to 7pm (it was 4-6) and lack of people was evident which certainly detracted the atmosphere. Drink prices also appear to have risen. We had several mistakes with our bill and were key locked out of our room prior to our departure (their error). Room was adequately maintained. One of the 3 swimming pools was dirtied by someone and it took far to long for the matter to be rectified. Overall still a good resort however we were disappointed and will probably go elsewhere next time
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Very good no problems thanks
Date of visit May 12, 2012.
Detail We wanted a quiet place and a good rest we found this to be so at Centara Karon The staff was very helpful the club room was right on the pool level good snacks and drinks. Having stayed at many Centara s this was valaue for money would recommend it.Will be back.
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We booked on the internet no problems as we live in Thailand.
Date of visit February 26, 2012.
Detail Centara Karon Resort is really very nice hotel, location and meals and service were really great,i think next time we ii visit this very hotel
room service facilities location reservationDate of visit October 30, 2011.
Detail loved the hotel layout the pools and the great staff was a slow checkin with the room not ready at 15:00 not so happy about that The beds were hard but I found that every where in Thailand and Malasia. We will stay there again just wish they would give a soft bed option like the Pan Pacific KL
room service facilities location reservationWas easy to book will use again
Date of visit October 20, 2011.
Detail We have just come back from an 8 day stay at Centara Karon Resort & we have nothing bad to say! We went with 4 adults & 2 children (5 & 1 1/2), we stayed in the Lagoon area. Everything was perfect, the rooms were gorgeous & clean, the staff were gracious, friendly & happy to chat, the grounds & pool areas were one of the best we ve seen. Overall it was one of the most relaxing holidays we ve had as a family. Oh & the food? Delicious.
room service facilities location reservationWe had no problem at all booking with Sawadee, even at the last minute I realised I hadn t booked a transfer from the airport to our hotel, with one email to Sawadee it was sorted. Brilliant!
Date of visit March 7, 2011.
Detail Overall Centara was a fab hotel. Great for kids. We used the kids club which was fantastic. Breakfast was nice, big variety though popular food like bacon was only offered every second day. They definately need more umbrellas around the pool as the those seats where taken at 9am. The only thing we didn t like was the fact that the housekeeping didn t leave us water on the 1st day and water and towels on the second day until we phoned reception, from then on everything was provided correctly. Staff are friendly and it is in a good locstion, close to nightlife and beach. Good happy hour for cocktails and also ice cream for the kids which was great. If you wanted to order food though there was no service around the pool, we had to get up and go an order it at the counter. That was diffcult with young kids who didn t want to get out of the pool, cause you can t order and watch swimming children.
room service facilities location reservationgreat booking service with e-mails and very fast response via e-mail, good prices, easy to pay, reliable and trust worthy. Would defiantely book again.
Date of visit January 17, 2011.
Detail We did an upgrade till cabana bungalow. I got disaponted beacuse we cuold not use the jaccosi. The water was to colt to have a bath! We could not find a chair around the pools it was occupied so we had to go to the beach.
room service facilities location reservationvery good and easy way to book
Date of visit July 2, 2010.
Detail We had a great 2-week stay. Great hotel if you have kids 3-14 and even older. Laguna has a nice family pool with enough activities to keep you busy. The Laguna rooms are old but large. The bathrooms are getting on a bit and the shower stall is annoying as the water runs onto the bathroom floor. Near the middle of our stay we were asked to move into another part of the hotel due to renovation work. This was bothersome but we appreciated the hotel staff s willingness to show us around several rooms to help us make our choice when we moved. The wing we moved to was the Tropix. The room and bathroom are much newer and with better facilities but the room size is dissapointingly smaller than the Laguna s older rooms. All in all though we weren t dissapointed with our move. The location is good with nice resaturants and shopping nearby. Angus O Tooles is right outside with good food and live sports. Its a bit of a distance to get the hotel entrance from some of the rooms (especially Tropix). Overall, a good experience. We will go back.
room service facilities location reservationGreat as always.
Date of visit March 26, 2010.
Detail Hotel a little bit old, the water from the tub is yellow in colour, our honeymoon jacuzzu room is great,service good
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Date of visit December 27, 2009.
Detail Nice hotel and the location was very good. The Bonanza program was value for the money concerning the price level of the hotel. Hotel spa in marvelous. It was also nice that there was sport activities in hotel. Recomended for families.
room service facilities location reservationThe booking was easy and safe. Everything in hotel was according the booking.
Date of visit December 2, 2009.
Detail Hotel location is good, though a bit far from the beach. Gym is well-equipped. There is only 1 point of beach towel collection when there are 3 swimming pools! Hotel needs to improve on this, because it is a turn-off. Music from the nearby bars can be really loud, and late into the night.
room service facilities location reservationDate of visit November 23, 2009.
Detail *Hotel have good view but the reception and in room dinning were very very bad they hardly speak English so you never get what you asked for.. hotel staff only smile at you but they wont give you any service. *Main issue also is breakfast everyday is the same thing always eggs and eggs only one kind of cheese (cheddar)so the breakfast is very very boring and not creative at all. * Water is always yellow deep rust yellow. *Gym is very poor just 2 machines and a trade mil. *Water in room bar is 5 times more expensive(110 Baht) than outside which is not reasonable.
room service facilities location reservationDate of visit August 4, 2009.
Detail It s localled in the outside of Karon. Lovely place! Like a djungle! We stayed in the section: Tropicale, in premium room at first floor. Just to step out in a big clean pool. Free coffe, tee, pastries during the days and pre-dinner you get free drinks if you stay in the Tropicale section! The room was ok. Expected a little bigger room but it s ok if you just have the room to sleep in. No DVD and no free internet in this room wich I think they can include in this part of area. Never met so friendly and nice staff at any hotel in Thailand, and I ve stayed in a lot! Wonderful place! Great breakfast búffe! About 10minutes walk to the beach but it s worth, nice and clean beach. Absolutely recommend this hotel for single, pairs, familys! Thank You for a great stay! We ll be back!
room service facilities location reservationGreat as allways! Highly recommend You to all my friends! Thank You!
Date of visit July 25, 2009.
Detail was a terrible mistake to choose karon beach and this hotel. karon beach is too dirty and this hotel is so crappy although it seems to be very classic and highend at the first sight. but the room we stayed just awful, first day we saw a cockroach in our room and the noise from downstairs timber factory was terrible. the next day we changed to another room, but still small bugs crawling everywhere if you look carefully and i found a spider in my bed at the last day!! the toilet was always dirty yellowish. the cleaning lady make up our room was trying to steal our snacks. and yes they have 3 pools in the hotel, but every time i want to have a clean towel i have to walk at least 5 mins to this place near one pool. very bad arrangement! p.s. i stayed at terrace ocean view room , maybe others will be better.
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Date of visit February 8, 2009.
Detail We had a good stay in this very nice hotel in the Deluxe family room. The Pools are great and breakfast very enjoyable beside the lagune pool. The Spa treatment was relaxing and comforting. The location is very convenient
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No problems and very quick response
Date of visit February 5, 2009.
Detail We had a wondelful time at the Centara! We stayed at the Lagoon building. Our room was big and nice, with lots of space for 2 adults and 1 child. Excellent roomservice! The breakfast was very good, with lots of different dishes to choose from. The pool and pool area was great. You can also use the other two pools in the hotelarea if you wish. The beach is only a few minutes away, but we preferred the pool. We ate lunch at the pool resturant almost every day, they had great food. Very friendly staff with great service. The managment is swedish, very good for us scandinavians :) Highly recommended hotel!
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No problems what so ever! Nice and smooth. We also ordered pick-up at the airport, and the driver waited over 2 hours for us because our flight was so late...great service!
Date of visit November 6, 2008.
Detail The facilities were very nice. Very friendly, courteous staff, and very helpful at all times. Room was cleaned and very presentable each day after cleaning.. The room I stayed in the water had rust/dirt coming out of the tap for the bathroom sink... the shower head could have been a much better spray... the spray was way to hard....
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Booking service was great.... handled all of my requests in a professional and courteous manner.... very helpful with my requests....
Date of visit June 20, 2008.
Detail We have just returned from eight nights at this centrally located hotel and cannot praise it enough. From arrival to departure, we found staff to be pleasant and helpful. Our room, a Tropical Deluxe, was big, clean and easily accommodated a young family of four. Housekeeping was excellent as was the service at the nearby Tropix Lounge both morning and night. Breakfasts were enjoyable and varied. As for our young ones, they were hardly out of the pools and, if they were, could be found at the Just 4 Kids clubhouse that kept them entertained during the odd shower. It s only a short walk to the beach, restaurants and the more restrained Karon nightlife. A breath of fresh air from Patong. We aim to be back - and soon.
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A friend recommended the service; I was not disappointed. Fast and efficient with no problems checking in. Will definitely use again.
Date of visit June 13, 2008.
Detail Believe this Hotel gave typically Thai value for money. Rooms are spacious and beds comfortable. We had only breakfast at the Hotel and this was good. Hotel is conveniently located in central Karon. The only complaint / negativity was the excessive noise (4.00 - 6.00 p.m. ish)from the swimming pool area near to our rooms. (We were there as a party of 9 people from England and Perth Aus.) We complained 3 or 4 times and the awful techno racket was reduced but still stayed very loud. On my penultimate day I got more than cross and came across so upset that the culprits turned their noise off!
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Very good. Efficient!
Date of visit January 11, 2008.
Detail We stayed with our two children, 6 and 8 in a superior family room in the Terraces part of the resort and had an absolutely fantastic time. The staff were very friendly and helpful and all aspects of our stay from booking in, to organising transport and departure ran extremely smoothly. Breakfast was included and was an amazing variety. The rooms were very clean, spacious and quiet. The pools and grounds were impecably maintained and the 4pm Happy Hour at the swim up bar was thoroughly enjoyed by the adults. Smorgasboard dinner at the pool side restaurant was good value with kids eating for free. Would definitely stay here again.
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After some initial language misunderstandings regarding the room type, the booking service was very easy to use and presented no problems - just remember to print off the booking confirmation and take it with you to present at check-in. Makes the whole process run a lot smoother.
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