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Hotel reviews
Hotel Zara Beach Resort

In Koh Samui. Starts from US$43.14. 9 reviews.

Date of visit January 6, 2012.
Detail Could be a great hotel but the hotel has been done a little on the cheap side and it shows. Lovely place but would want to see some improvements or lower rates before heading back.
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Date of visit December 14, 2011.
Detail This is our second stay at Zara. We love it and will return. It s close enough to the action but a great retreat. They staff are wonderful and will do anything to make your stay a great one.
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Given we had stayed at Zara before, we felt we were kept at at arms length from Zara. Given we were travelling with teenage children, I felt that my special requests were not treated by the booking agent in the same way Zara would have handled it.


Date of visit October 5, 2011.
Detail It s a very good place to relax and spend my vacation. I will book it if I go Samui again.
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Very good and professional.


Date of visit September 11, 2011.
Detail There is a great deal Of construction going on at the resort at the moment which is very noisy. The construction site is viewable from most villas. It is not a very pretty site and definitely wasn t expecting it when we arrived which sort of ruined our relaxed moods. Not very much privacy, I opened the window to our pool when I woke up to find one of the workers on our balcony staring back at me. No restaurant because of the construction. Rooms were nice, though not all windows had curtains and you could see directly into the next villa, even from the bathroom. Friendly service though.
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Date of visit September 9, 2011.
Detail 酒店的服务很热情,但有些小细节也有不注意的情况发生,比如打扫后毛巾漏放,泳池的水过滤系统没开之类。地理位置还比较方便,去沙滩也很近,但沙滩质量一般,往南走点稍微会好些。房间性价比很高,服务人员都很好,还有一只叫BEN的狗狗,我爱这里。
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很好很顺利的完成了booking


Date of visit June 1, 2011.
Detail We had the most terrifying experience at Zara. I am pregnant and can you imagine the horror, when the door connecting to the lounge area in the villa- almost fell on me. The door was slightly bigger than the frame and one day when I tried to open the door, the door came out of the hinges. If it were not for my husband, the heavy door would have come down on me! To add to this traumatic experience, the hotel decided to charge us for damage of property! We have never had an experience like this and would suggest travelers to be wary of such things.
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Good


Date of visit April 10, 2010.
Detail In general the place is OK regarding price/service however something should improve like: -Bad smell coming from a river crossing the resort. - Management stile sometimes not so fair aptitude. As an actual strenth staff there was so friendly
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OK


Date of visit March 23, 2010.
Detail Everything was wonderful except we didnt enjoy the breakfast much. The food was limited..
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(n/a) reservation



Date of visit January 3, 2009.
Detail I have to say we enjoyed the hotel very much,prime central location in Lamai directly on the beach,infinity pool is so nice,service was very prompt & personal the staff was so helpfull & nice - a negative point was breakfast ! - as its still soft openinig the breakfast was served by a third party which - so book without Breakfast and walk around there r plenty of nice places serving goo breakfast down the road ;)) i assume also something is wrong in he construction of the place as there s no phone in rooms,and some lizards can be in u villa unnoticed ;)) One thing you should try is the Caffe Latte on the pool bar - we naed it (NOI - LATTE) after the sweetest bar tender we met NOI,you also should enjoy the local massage place Golden Hands u should ask for Yo,Wa & Kat and enjoy Thai & Oil massage on the beach with ur fav music Overall we both liked the place and we woul recommend it !
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Immediate & prompt

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